USB/Ethernet LAN Connection Troubleshooting

Ethernet/USB Connection

Use two USB/Ethernet adapters with an Ethernet crossover cable in between to connect between the display USB port and the computers USB port.
The Enovation Controls part number for the latest version of the Ethernet adapters is 78-00-0717, starting in October of 2026 this will be the ASIX 88772B chipset.
Development kits are available with everything needed, go to the displays product page on enovationcontrols.com to find the kit part number.

Powervision version 2.9 to 8.14.6 is only compatible with the with the ASIX 887720 Chipset. These are no longer available on the market starting around summer of 2026.
Newer models of adapter will have the ASIX88772 rev A,B,C, or D chipset.
To utilize the newer adapters you must migrate to Powervision version 8.14.8.
Verify the manufacturers ID and product ID:
- Go to the Windows device manager and select the ASIX Network Adapter
- In the device properties select the “Details” tab then in the “Property” dropdown list select Hardware ld's. The value should be 0B95 7720 of the older version and 772A, 772B, or 772C for the newer versions.

Configuration tab - select "Edit Connection Settings" and verify the following:
- Type: Use TCP Conduit
- IP Address: 192.168.0.2
- Check the Discovery and Auto IP Discovery boxes
About Box - Verify Connection Checking is running

Configure the IP Address
- Sometimes it is necessary to manually configure the IP address of the connection
- Plug the adapter into the computer and wait for an attempted connection
- Go to the Network Connection and open its connection Properties then select IP Version 4
- Set the IP Address as shown then save and close all the windows

That specific adapter will now get configured with this IP Address every time it is plugged in. Each adapter has a unique MAC Address so if you accidentally plug the second adapter in you will need to repeat this process, the connection settings are tied to the adapters MAC Address.

Conflicting IP Addresses
- Verify there are no other devices using the same IP Address
- Unplug the Adapter from the computer
- Open a Command Prompt window
- Ping the following IP Adress: 192.168.0.1 and 192.168.0.2 - there should be no reply

Verify Connection
- Plug the adapters into the computer and display then power up the display
- Open a Command Prompt window
- Ping the following IP Adresses: 192.168.0.1 and 192.168.0.2 - there should be an immediate reply
Firewall Blocking
- If the connection is not successful it could be blocked by the firewall settings. The connection uses Port 1999. Consult with your IT team to allow the connection.